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Management Team

Jess Fracalossi


Jess is The Handle Bar’s founder and CEO. She moved to Boston to attend Northeastern University and received a BS in Biology in 2010. Upon graduation, Jess took a job with a startup activewear company and worked with fitness studios in the city to market and sell the clothing. After a few months in the startup fitness industry, Jess caught the entrepreneurial bug and saw an opportunity in indoor cycling. Jess started teaching spin, built a business plan, and raised enough capital to launch her first cycling studio in South Boston in 2013. On the heels of a successful launch in Southie, Jess opened The HB’s 2nd location in Fenway in 2014, and the third in Harvard Square in July of 2015.

Jess is committed to providing a top of the line experience to The HB rider community, and she works to continuously create opportunity for personal and professional growth for her dedicated team.

In April of 2017, Jess launched Handle With Care, a philanthropic arm of the business dedicated to raising awareness on mental health and battling the stigma associated with mental illness.

It is Jess’ belief that there is nothing stronger than the power of positive energy and she hopes to continue bettering the lives of The HB riders and team through honest work, community engagement and a lot of SWEAT.

Sarah Coppinger

Director of Brand & Content
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From: Medway, MA


Degree: Bachelor of Arts in English and Journalism from James Madison University


History with HB: I’ve worked with The HB since the winter of 2014, when I first started training to be an instructor. I taught my first class in Fenway in April 2014, and the rest is history. 🙂


Favorite memory at the HB: I’ve had so many memorable experiences with our community, but one that sticks out is making our HB Summer Share music video in 2017. The team members involved were down to do anything I threw at them, even if that meant strapping on roller skates in one of our favorite lounge spots, the Capo basement. It was one of those things where I was laughing the whole time out of pure enjoyment, thinking, “I can’t believe this is my job.”


Why I ride: I ride because it’s one guaranteed part of my day that is meant for me and only me. No distractions, no wandering thoughts. Just hard earned sweat and determination.


View Sarah Coppinger twitter   View Sarah Coppinger Instagram

Alli Houde

Director of Events & Partnerships
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From: Danvers, MA


Degree: Dual Bachelor’s Degree in Sport Management and Marketing from UMass Amherst


History with HB: I took my first HB class (with Sarah Copp!) in November 2017, completed instructor training in May 2018 and came on board full time in July 2018. Immediately after taking my first class, I knew that I wanted to call the HB home, so I dove right in!


Favorite memory at the HB: I feel like I’ll want to update this section a lot because there are so many, BUT, the day I received my full time offer letter from the HB is hard to top. I quit my 9-5 desk job that same afternoon and remember feeling an incredible rush of gratitude, excitement and pride because I was joining an unbeatable team and chasing down exactly what I wanted for a career.

Raisa Hoffman

Director of Talent & Programs
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From: Marshfield, MA


Degree: BA in Acting from Emerson College


History with HB: My HB journey began as one of the first Bar Staff in Southie 2014, and I was hooked ever since. I took a little break to finish up school and travel, but returned to work the HSQ desk in the fall of 2015, where the desire to teach ignited, and one year later became an instructor. Falling more in love with this product and its community, I have recently stepped into the role of Studio Manager and Director of Talent & Programs here at the HB.


Favorite memory at the HB: So tough- I have SO many. But the one that sticks out the most is Glo Cycle 2017. I had always wanted to teach Glo, and in another life, would absolutely try to become a professional DJ. Being able to collaborate with an established DJ, discussing music taste and flow suggestions, sending tracks back and forth, sharing this creation with a packed (toasty hot!) room all lit up by glow paint was honestly an HB dream come true.

Mary Arnold

Operations Manager
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From: Johnson, RI


Degree: BA in Biology from College of the Holy Cross


History with HB: I took my first last class in June of 2015 at the Fenway studio. I had just moved to Boston and stumbled upon the Handle Bar. I fell in love with the community instantly! I started working the desk in Fenway during the summer of 2017 and joined the full time team in the summer of 2019.


Favorite memory at the HB: All of the amazing people I’ve met and friends I’ve made during my time at the Handle Bar are my favorite “memory”- some of the best people I know who have changed my life!


Why I sweat: It is when I feel the most myself-happy, confident, and strong!

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